JS Custom Creations, LLC
Effective Date: 2 /25/2025

Welcome to JS Custom Creations, LLC! These Terms and Conditions (``Terms``) govern your use of our website, products, and services. By accessing or purchasing from us, you agree to these Terms. Please read them carefully.

1. General Terms

  • These Terms apply to all users of our website and services, including but not limited to customers, visitors, and vendors.
  • We reserve the right to modify, suspend, or terminate services without prior notice.
  • Any updates to these Terms will be posted on our website, and continued use of our services after changes constitutes acceptance of the revised Terms.
  • Violation of these Terms may result in legal action and termination of service.

2. Orders & Payment

  • Orders are accepted via our website and other approved sales channels.
  • Prices are displayed in USD and are subject to change without notice.
  • Full payment is required at the time of order placement.
  • Accepted payment methods include major credit/debit cards, PayPal, and other secure third-party payment gateways.
  • We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or incorrect pricing is detected.

3. Custom Orders

  • Custom orders are made to customer specifications, and details must be provided accurately.
  • Customers are responsible for reviewing and approving design proofs before production begins.
  • Production times may vary depending on complexity and order volume.
  • Due to the personalized nature of custom products, returns, refunds, or exchanges are not permitted unless an error was made by JS Custom Creations, LLC.
  • We reserve the right to refuse orders that include offensive, inappropriate, or copyrighted materials.

4. Shipping & Delivery

  • We offer local delivery and nationwide shipping via trusted carriers.
  • Shipping costs and estimated delivery times will be provided at checkout.
  • Delivery times are not guaranteed and may be affected by factors beyond our control, including weather conditions, carrier delays, or supply chain disruptions.
  • Customers must provide accurate shipping details at the time of purchase. Incorrect information may result in undeliverable packages, and we are not responsible for lost or delayed shipments caused by customer error.
  • If a package is lost or damaged in transit, we will work with the carrier to resolve the issue but are not liable for carrier-related problems.

5. Returns, Refunds & Exchanges

  • Due to the custom nature of our products, returns and exchanges are generally not accepted.
  • If a product arrives defective or incorrect due to our error, customers must contact us within 7 days of delivery with proof of the issue.
  • Refunds or replacements will be issued at our discretion after reviewing the complaint and supporting documentation.
  • Refunds for eligible cases will be processed within 7-10 business days and credited to the original payment method.
  • Shipping fees are non-refundable unless the return is due to our mistake.

6. Intellectual Property

  • All designs, logos, images, and content on our website are the exclusive property of JS Custom Creations, LLC.
  • Customers retain rights to their own artwork but grant us a non-exclusive, royalty-free license to use custom designs for promotional purposes unless explicitly requested otherwise.
  • Unauthorized reproduction, distribution, or modification of our intellectual property is strictly prohibited and may result in legal action.

7. Limitation of Liability

  • We strive to provide high-quality products and services but do not guarantee that all items will be error-free.
  • JS Custom Creations, LLC is not responsible for indirect, incidental, or consequential damages resulting from product use, website access, or service interruptions
  • Our total liability for any claim shall not exceed the total amount paid for the order in question.

8. Privacy Policy

  • Our Privacy Policy outlines how we collect, use, and protect personal information. By using our services, you agree to our Privacy Policy.
  • We do not sell or share personal data with third parties except as necessary to fulfill orders and comply with legal requirements.

9. User Conduct & Acceptable Use

  • Users must not engage in illegal, fraudulent, or harmful activities while using our website or services.
  • We prohibit the use of our services for distributing offensive, misleading, or unauthorized content.
  • Any misuse of our website, including hacking, scraping, or automated data collection, is strictly forbidden.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
  • Any disputes arising from these Terms or our services shall be resolved through negotiation or mediation before pursuing legal action
  • If legal action is necessary, disputes must be filed in the courts of the State of Georgia.

11. Termination of Service

  • We reserve the right to suspend or terminate accounts and refuse service to anyone at our discretion, particularly in cases of fraud, abuse, or violation of these Terms.
  • Termination does not absolve the customer of outstanding obligations, including payments due.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: